{"id":185,"date":"2020-05-26T13:42:33","date_gmt":"2020-05-26T10:42:33","guid":{"rendered":"http:\/\/www.arapakisflowers.com\/?page_id=185"},"modified":"2020-05-26T13:42:34","modified_gmt":"2020-05-26T10:42:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.arapakisflowers.com\/en\/privacy-policy\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"

Privacy Policy<\/b><\/h2>\n
    \n
  1. INTRODUCTION<\/b><\/li>\n<\/ol>\n

    E-flowershop arapakisflowers.com\u00a0 (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) is committed to protecting and respecting the personal data that we hold. This privacy statement describes why and how we collect and use personal data and provides information about individuals\u2019 rights. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for the purposes described in this privacy statement or as made clear before collecting personal data.<\/span><\/p>\n

    Personal data is any information relating to an identified or identifiable living person. When collecting and using personal data, our policy is to be transparent about why and how we process personal data.<\/span><\/p>\n

    We process personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose are set out in the relevant sections below.<\/span><\/p>\n

    The personal data that is provided to us is provided either directly from the individual concerned, from a third party acting on behalf of an individual, or from publicly available sources (such as but not limited to internet searches).<\/span><\/p>\n

    Where we receive personal data that relates to an individual from a third party, we request that this third party inform the individual of the necessary information regarding the use of their data. Where necessary, reference may be made to this privacy statement.<\/span><\/p>\n

      \n
    1. SECURITY<\/b><\/li>\n<\/ol>\n

      We take the security of all the data we hold seriously. Staff are trained on data protection, confidentiality and security.<\/span><\/p>\n

      We have a framework of policies and procedures which ensure we regularly review the appropriateness of the measures we have in place to keep the data we hold secure.<\/span><\/p>\n

      All information you provide to us is stored on our secure servers.<\/span><\/p>\n

      Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.<\/span><\/p>\n

        \n
      1. DATA THAT WE HOLD<\/b><\/li>\n<\/ol>\n

        3.1 Purpose<\/span><\/p>\n

        This section highlights how Arapakisflowers.com uses customer data. Customers are individuals or organisations who purchase a product of ours. We provide services to individuals as well as organisations. The exact data held will depend on the services to be provided.<\/span><\/p>\n

        Where we engage with individuals, we may collect and process personal data in order to satisfy a contractual or operational obligation. We request that individuals only provide the personal data that is required for us to fulfil our contractual or operational obligation.<\/span><\/p>\n

        3.1.1 Why do we process data?<\/span><\/p>\n

        Where data is collected it is used for a number of purposes, as follows;<\/span><\/p>\n

        Providing services to you.<\/span><\/p>\n

        Individual needs of our clients and to ensure that their needs are appropriately satisfied.<\/span><\/p>\n

        Administration. In order to manage and administer our business and services, we may collect and process personal data. This may include (but is not limited to) maintaining internal business records, managing candidate and client relationships, administering candidate \/ client facing applications.<\/span><\/p>\n

        Regulatory. In order for Arapakisflowers.com to do what it does, we may from time to time be required to collect and process personal data in order to fulfil regulatory, legal or ethical requirements. This may include (but is not limited to) the verification of identity of individuals.<\/span><\/p>\n

        3.1.2 What data is processed?<\/span><\/p>\n

        The data that is processed is dependent on the service that is being provided and on the recipient of this service.<\/span><\/p>\n

        Services to customers. Personal data may include name, contact details, IP addresses, business address, job titles, credit card details and any other specifically relevant data.<\/span><\/p>\n

        3.1.3 How long do we hold data for?<\/span><\/p>\n

        We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected, there may also be occasions which will require data to be kept for longer, however this will typically be for legal purposes.<\/span><\/p>\n

        3.2 Business contacts<\/span><\/p>\n

        Business contacts are individuals or organisations who we use to provide a service on our behalf or for Arapakisflowers.com. Personal data from our contacts, which covers both potential and prior customers, are held in our system data files.<\/span><\/p>\n

        This information is entered into the system after contact is made between a staff member of Arapakisflowers.com and an individual or a business contact individual.<\/span><\/p>\n

        3.2.1 Why do we process data?<\/span><\/p>\n

        Where personal data on business contacts is held, it is used for a number of purposes, as follows;<\/span><\/p>\n

          \n
        • Promote and develop our services.<\/span><\/li>\n
        • Hosting and facilitating of events.<\/span><\/li>\n
        • Relationship management.<\/span><\/li>\n
        • Administration and management.<\/span><\/li>\n<\/ul>\n

          3.2.2 What data do we hold?<\/span><\/p>\n

          Personal data that may be stored in our system data files includes, but is not limited to, name, email address, physical address, job title, and details of the communication between us.<\/span><\/p>\n

          3.2.3 How long do we hold data for?<\/span><\/p>\n

          We retain the personal data processed by us for as long as is considered necessary for the purpose(s) for which it was collected.<\/span><\/p>\n

            \n
          1. PEOPLE WHO USE OUR WEBSITE<\/b><\/li>\n<\/ol>\n

            When people visit our website, personal data is collected both through automated tracking and interacting with various forms on the website or apps (collectively referred to as the websites).<\/span><\/p>\n

            Personal data may be collected when individuals fill in forms on our websites or by corresponding with us by phone, e-mail or otherwise. This includes information provided when an individual registers to use our websites, subscribe to our service, make an enquiry.<\/span><\/p>\n

            For more information, please visit our Cookie\u2019s Policy<\/span><\/p>\n

              \n
            1. SHARING PERSONAL DATA<\/b><\/li>\n<\/ol>\n

              We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection, confidentiality and security standards.<\/span><\/p>\n

              Personal data held by us may be transferred to:<\/span><\/p>\n

              Third party organisations that otherwise assist us in providing goods, services or information<\/span><\/p>\n

              Fraud prevention agencies<\/span><\/p>\n

              Law enforcement or regulatory agencies or those required by law or regulations<\/span><\/p>\n

              Occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.<\/span><\/p>\n

                \n
              1. LOCATIONS OF PROCESSING<\/b><\/li>\n<\/ol>\n

                Where possible, personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us. We will take all reasonable steps to ensure that your data is treated securely, in accordance with this privacy statement.<\/span><\/p>\n

                We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EU are done lawfully. Where we transfer personal data outside of the EU to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU.<\/span><\/p>\n

                  \n
                1. INDIVIDUAL\u2019S RIGHTS<\/b><\/li>\n<\/ol>\n
                    \n
                  • Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights as follows:<\/span><\/li>\n
                  • Individuals may request access to their personal data held by us as a data controller.<\/span><\/li>\n
                  • Individuals may request us to rectify personal data submitted to us or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which they registered.<\/span><\/li>\n
                  • Individuals may request that we erase their personal data.<\/span><\/li>\n
                  • Where we process personal data based on consent, individuals may withdraw their consent at any time by contacting us or clicking on the unsubscribe link in an email received from us.<\/span><\/li>\n
                  • Individuals may have other rights to restrict or object to our processing of personal data and the right to data portability.<\/span><\/li>\n
                  • Individuals may request information about, or human intervention into, any automated data processing that we may undertake.<\/span><\/li>\n<\/ul>\n

                    If you wish to exercise any of these rights, please send an email to info@arapakisflowers.com.<\/span><\/p>\n

                      \n
                    1. COMPLAINTS<\/b><\/li>\n<\/ol>\n

                      We hope that you won\u2019t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to info@arapakisflowers.com.<\/span><\/p>\n

                      We will look into and respond to any complaints we receive.<\/span><\/p>\n

                      You have the right to lodge a complaint with the Greek data protection regulator.\u00a0<\/span><\/p>\n

                        \n
                      1. DATA CONTROLLER AND CONTACT INFORMATION<\/b><\/li>\n<\/ol>\n

                        The data controller for Arapakisflowers.com is Arapakis Flowers.<\/span><\/p>\n

                        If you have any questions about this privacy statement or how and why we process personal data, please contact us at info@arapakisflowers.com.<\/span><\/p>\n

                          \n
                        1. CHANGES TO OUR PRIVACY STATEMENT<\/b><\/li>\n<\/ol>\n

                          Updates to this privacy statement will appear on this website. This privacy statement was last updated on 5\/9\/2020.<\/span><\/p>\n<\/div>

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